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Compliance

Just knowing about changes can be a challenge. Implementing them can risk disrupting your business.

We can help you efficiently adapt and maintain business processes to stay in compliance.

Resource Center


Featured Brochure

Title:
There’s a new fast lane to success for P&C insurance organizations
Find it where on-demand insurance expertise and state-of-the-art technology converge
Excerpt:
 "Add On-Demand Operations Support & Insurance Expertise

Adding insurance expertise and Convergent's integrated resources allows you to extend your offerings in ways that were cost-prohibitive or an overreach for your resources without Convergent:"


Featured White Paper

Title:
Small Insurers Can Adapt & Thrive through "Complemented Core Capabilities"
A Convergent, LLC, White Paper
Excerpt:
 "[The] Complemented Core Capabilities approach enables smaller insurers not only to manage infrastructure costs effectively but also to compete, grow, and thrive in ways that were previously beyond their grasp.

This business model would have significant structural cost and strategic advantages even in the older, quieter insurance business of decades past. In the current competitive business environment, which includes market forces such as rapidly changing technology, increasing difficulties in recruiting and retaining insurance talent, and tightening regulatory restrictions, the model becomes even more compelling."


Featured Articles

Title:
Global Insurance Industry Outlook: Issues on the Horizon 2007
Deloitte & Touche
Excerpt:
 "In a soft market, most insurers look to cut costs and weather the storm. Companies often cancel or postpone investments in the business. Cost reduction initiatives, such as rationalizing product portfolios, outsourcing, and use of shared services, become more popular. Insurers also turn to sales of higher-margin products. Companies will need innovative approaches, and a steady hand, to continue to invest in growth initiatives in this more difficult environment."

Title:
KPMG's Annual Insurance Industry Survey 2007
KPMG LLP, September 11, 2007
Excerpt:
 "Product innovation was cited by 33% of the executives as an important driver for future growth, while 14% cited distribution and 11% cited technology."

Title:
Waging a War for Industry Talent
Insurance Journal, September 3, 2007
Excerpt:
 "As an insurance industry professional, you know that we have a big job to do when it comes to recruiting talented individuals to this business."

Title:
How Insurance Companies Can Beat the Talent Crisis: Staying competitive through integrated talent management
Deloitte & Touche
Excerpt:
 "[T]here is an impending shortage of "critical talent" in the insurance industry - the talent that drives a disproportionate share in a company's business performance. Depending on an insurer's business strategy and model, these can be the underwriters, claims adjusters, sales professionals, actuaries, and others who can make the difference between 10 percent and 20 percent annual growth- or between underwriting profit and loss."

Title:
Tech to the Rescue in Claims: Anticipated adjuster shortage, rise in massive disaster losses spur insurer innovation
National Underwriter Property & Casualty, March 19, 2007
Excerpt:
 What are the trends in Claims Tech?

• Streamlining
• Automating
• Overhauling
• Upgrading

Title:
Business vs. IT: Stop 'Stinking Thinking' It's time for both parties to 'get real' and abandon suspicion and hostility
National Underwriter Property & Casualty, August 20, 2007
Excerpt:
 Examples of stinking thinking abound:

• 'Technology doesn't relate to real life'
• 'Tech people don't have a clue about business'
• 'We can't learn this new technology'
• 'We've been burned by technology before. Those IT people are trying to rip


White Papers

Title:
Tipping Points… in Insurance Automation
This white paper provides a view of where insurance automation has arrived, how we got here, and why there are dramatically new opportunities.
How the (Insurance) World is Flat… a Perfect Storm… and The Da Vinci Code-And Why These Matter for Your Technology Choices as an Insurance Organization.
Excerpt:
 "If the systems cost to build out a new product was minimal… how would your business change?"

Title:
SurePower Innovation™-Innovatively Different
This white paper discusses how the design of SurePower Innovation™, a leading insurance automation system by ISCS, Inc., can lead to less complexity in an insurer's IT services and support.
An ISCS White Paper
Excerpt:
 "[Every insurer] faces a dilemma-whether to invest significant resources to implement and maintain their technology or to keep resources focused on their core business of indemnifying risk, potentially missing out on the technology's benefits. This white paper is about a technology that doesn't follow the rules and assumptions underlying this dilemma. This technology advances your technological capability, while increasing your focus on your core business. This technology is innovatively different"

Title:
The SurePower Innovation™ Technology Advantage
This white paper discusses the business advantages of the platform and architecture choices of SurePower Innovation™, a leading insurance automation system by ISCS, Inc.
An ISCS White Paper
Excerpt:
 "'State of the art' means more than bragging rights… when you have made the right technology choices. The costs of being "behind" in technology are difficult to quantify but very real. Costs arise when your system can't communicate with other systems and someone must convert data. Costs arise when a glitch in a line of code in your accounting system brings down your underwriting system. Costs arise when your staff must drop everything else to gather data from several systems for a quarterly report. If the report is late-more costs."



Resources for our Insurance Technology

-SurePower Innovation™ by ISCS

Convergent brings connects insurers with only the best technologies and vendors. Our primary technology provider is ISCS, Inc., well-known and respected in the insurance automation industry for almost 15 years. ISCS is a property and casualty insurance specialist. They don't create databases for other industries or any other unrelated software products. We know that focus on insurance makes a difference.

ISCS offers Convergent clients a state-of-the-art, Web-based technology foundation and the choices whether to automate a task, a department, or the entire company. That flexibility fits the Convergent philosophy that no two insurers have the same business-or technology-needs. With SurePower Innovation, we can offer top technology solutions under a variable cost model.

The following brochures and data sheets provides information about SurePower Innovation from ISCS:

Download Overview Brochure

SurePower Innovation™ gives you the right solution for all your insurance processing needs. More than a software package automating a few functions, SurePower Innovation can assist every department of an insurance company, or with its plug-and-play modular design, easily meet your selected needs.

Our Overview brochure describes the areas that you can automate with SurePower Innovation™ and provides selected points on the underlying technology.
Download Innovatively Different Brochure

SurePower Innovation™ is an innovatively different policy administration system, providing you unmatched business agility-because it starts as a generic insurance processing system creation kit. Download this brochure for an "at-a-glance" presentation of what sets SurePower Innovation apart from other options. SurePower Innovation is a proven solution that enables your team to build what your company can dream.

Our Innovatively Different brochure describes the areas that you can automate with SurePower Innovation™ and provides selected points on the underlying technology.
SurePower Innovation™ - Data Sheets

SurePower Innovation™ Overview

SurePower Innovation™ is the third generation of the SurePower line, adding features and a new technology base to SurePower 2000. Download the data sheet for more information.
Underwriting

SurePower Innovation™ automates your entire underwriting department and its interface with producers, reducing operating expenses. Download the data sheet for more information.
Accounting

SurePower Innovation™ provides all needed data to your accounting department. Download the data sheet for more information.
Billing

SurePower Innovation™ automates the customer billing and collections department. The system completely automates customer and agent billing. Download the data sheet for more information.
Payables

SurePower Innovation™ automates payables for the other modules. The system completely automates payment processing and automated financial transactions for claims and billing. Download the data sheet for more information.
Claims

SurePower Innovation™ automates your entire claims department. Policy, coverage, and limit verification all take place immediately. Download the data sheet for more information.
Document Management

Automates your control over the masses of paper every insurance organization receives and generates. Download the data sheet for more information.
Management Vision

SurePower Innovation™ puts critical information at your fingertips and in the presentation format you want. Download the data sheet for more information.
Web Portals

SurePower Innovation™ allows your insureds and producers instant and secure access to policy information and gives your company an inexpensive and powerful customer service tool. Download the data sheet for more information.